Exclusive Call Management
Posted on 05/09/2012
Nimans is calling out to Panasonic resellers after landing an exclusive distribution agreement with call management and recording specialist CommSoft.
Nimans is the only UK supplier of CommSoft’s latest ‘Office Solutions for Panasonic’ modular set of software innovations, featuring enhanced call management, reporting, recording and CTI integration capabilities. This unique range of seamless software solutions covers entry level to multi‐site enterprise locations - the latest generation of easy‐to‐use, professional applications, with a familiar Microsoft Office look‐and‐feel.
“We are delighted to offer resellers access to the most powerful software advancements from CommSoft, a long standing Panasonic development partner,” says Nimans’ Head of System Sales, Paul Burn. “There’s never been a more opportune time for dealers to embrace this lucrative area of the market and take their sales to new heights of success by embracing this flexible end-to-end technology.”
The new version 8.0 software is easier, more user friendly and more efficient to use, based on customer feedback, with improved search functionality, says Paul. He pointed out how Nimans is planning to ramp-up its CommSoft activities over the coming months, to open resellers’ eyes to the ‘great sales potential available’, based on a comprehensive online support programme.
“Nimans, Commsoft and Panasonic represent the perfect partnership,” Paul concluded. “Applications have become a key component of a reseller’s kit bag and we want our customers to harness the many intuitive solutions that CommSoft offer. These latest developments represent a significant step forward in terms of reseller sales opportunities and end user business performance. ‘Office Solutions for Panasonic’ enable companies of any size to increase efficiency, comply with business standards, present a more professional image and increase profitability.
“Whether they have an existing Panasonic telephone system or are upgrading to a new platform, Office Solutions version 8.0 provides a compelling range of software solutions, spanning call logging, call management, live contact centre monitoring and reporting, voice recording, CTI, database integration, operator consoles and hotel/hospitality/serviced office on single or multiple sites.”
Jeremy Whilde, Technical Director at CommSoft, pointed out: “We believe very strongly that it is important to provide, package and promote the complete cycle of solution provision with implementation and on-going support. This means we carefully and continually monitor the current marketplace, end-user and most importantly delivery channel requirements.
“Our products really are designed by both call centre managers and business users as part of a continual pursuit to deliver technological excellence. Equally we understand the significance and importance of working with the right partners to keep up with their requirements and provide the most appropriate, innovative, sustainable solutions and services for the end user market.”
Further details are available from https://www.nimansofficesolutions.co.uk