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NEC Technical Training

NEC TRAINING SCHEDULE

SL1100

SL1100 Basic CBT (certification) on-line exam - £99 + vat

Course objectives:

This CBT course is designed for resellers or distribution engineers who have previous telecom experience.

Note: This course uses UK version of PCPro V3.02.01 not all features of PCPro are available in some other territories.

Each short module is accessible at any time via internet (for free) or when registered for on-line test (fee applies) a downloadable version is available.

After the course the student will be able to:

  • Understand hardware, installation and wiring of SL1100
  • Understand features in PCPro
  • Understand navigation key features, voicemail interaction and non-voicemail, answer machine operation
  • Configure, upgrade and license the NEC SL1100 system.

Testing and certification:

  • Successful completion of the course, a short on-line test must be completed to qualify participants to install and maintain NEC SL1100 telephone system.

Entry Requirements:

  • 12 months telecoms experience.

SV9100

SV9100 Foundation – 5 days - £750 + vat

SV9100 MyCalls Basic & Call Manager – 1 day course - £150 + vat
Students must have successfully completed the SV9100 Basic Course or SV9100 Migration CBT to attend this course.

SV9100 MyCalls & Call Recorder – 1 day course - £150 + vat
Students must have successfully completed the SV9100 Basic Course or SV9100 Migration (Certification) and ideally have attended the MyCalls Call Manager Training.

SV9100 MyCalls Desktop, Console, Presence & IM – 2 day course - £300 + vat
Students must have successfully completed the SV9100 Basic Course or SV9100 Migration (Certification) and ideally have attended the MyCalls Call Manager Training.

SV9100 MyCalls ACD & Agent Control – 1 day course - £150 + vat
Students must have successfully completed the SV9100 Basic Course or SV9100 Migration (Certification) and ideally have attended the MyCalls Call Manager Training.
Dates TBC

SV9100 MyCalls Macro Scripting – 2 day course - £300 + vat
Delegates must have previously attended the MyCalls Call Manager and MyCalls Desktop training courses. People attending the course must also have a good understand of Windows Operating Systems, Windows Applications and Web applications.

SV9100 IP DECT Configuration Training – 2 day course - £300 + vat
The Student must have successfully completed the SV9100 Basic Course or SV9100 Migration (Certification) and should also ideally have passed the SV9100 VoIP: Extensions, SIP Trunks and Networking or SV9100 VoIP Migration (certification).

SV9100 UM8000 Voice Mail – 2 day course - £300 + vat
Engineers must have passed the SV9100 Basic or SV9100 Migration (Certification) and have a reasonable knowledge of Voice Mail. Experience/Exposure to Microsoft Outlook may be required.
Dates TBC

SV9100 UCB Application – 5 day course - £750 + vat
This course is aimed at engineers who have experience on the SV9100 system, who wish to gain knowledge of the Knowledge Worker/Console/Voice Contact Centre capabilities for these systems. The course will be particularly advantageous for those engineers who install/support such applications.
Dates TBC

 

Pre requisites may apply
A Purchase Order Number must be given at the time of booking.
Location Details:
NEC Training School (UK), Innovation House
Mere Way
Ruddington Fields Business Park, Ruddington, Nottingham,
NG11 6JS

For availability, booking and further course information contact
trainingacademy@nycomm.co.uk
T: 0161 925 1900


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