Posted on 16/03/2012
Nimans’ resellers have been brushing-up on their IP knowledge as part of a two-day technical training workshop about Panasonic’s popular NCP comms platform.
The NCP 500/1000 learning programme took place at Nimans’ Manchester training academy and attracted resellers from as far as Kent, Surrey, Oxfordshire and London.
The emphasis was on VoIP functionality and Panasonic’s powerful Communications Assistant productivity suite as attendees learned about a host of key topics - from hardware and configuration to unified PC programming, integrated DECT functionality, basic programming and troubleshooting and maintenance.
The course, aimed at engineers who had either no systems experience or little or no knowledge of Panasonic systems, was voted a resounding success.
One Cotswold-based dealer confirmed afterwards: “This course has been so beneficial both on a personal and business level. I wanted to get an in-depth understanding of the NCP instead of just scratching the surface. We install a lot of smaller Panasonic systems but I wanted to find out how we can exploit the potential of working on a bigger stage. It’s opened my eyes to the potential of IP and SIP and how we can expand into a bigger arena. I feel a lot more confident now handling customer enquiries, not just about bigger systems but all the different shapes and sizes of handsets. It’s given me a great platform to move forward. Courses of this nature are so important in boosting our product knowledge to open up new business horizons.”
The course started with the basics of setting up lines and extensions and then covered how to set up IP extensions/Trunks and SIP extensions/Trunks and DECT.
“Our training courses are specifically designed for resellers of all abilities,” confirmed Nimans’ Head of System Sales, Paul Burn. “2012 will see us continue to build on our reputation as a high quality training provider, equipping customers with the skills and technical know-how to embrace new markets and develop revenue. This is particularly important in an economic climate that remains very challenging.”