2024 Nimans Connect Network Freeze

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27 November 2024

2024 Network Freeze Schedule

The below dates indicate the period when no new orders can be submitted for provisioning of new services. This includes new numbers, porting, migrations, the deployment of core network infrastructure along with the network cut-off time and date to ensure all requests are provisioned with the supplier before the network freeze.

Online quotes via our portal will still be accessible during the Network Freeze.

SoGEA, FTTP & Simplified Broadband

Supplier	Request type	Freeze Starts	Freeze Ends	Send to Nimans Connect by
Zen: SoGEA, FTTP & Simplified Broadband	Support	See our opening hours
	Changes	TBC	TBC	TBC
	Impacting or high risk changes including planned / communicated exchange upgrade	TBC	TBC	TBC
	Emergency changes including fault fixing only - must be pre authorised	See our opening hours
BT Wholesale	Support	See our opening hours
	Changes	20/12/24	03/01/25	19/12/24
	Impacting or high risk changes including planned / communicated exchange upgrade	TBC	TBC	TBC
	Emergency changes including fault fixing only - must be pre authorised	See our opening hours

Nimans Connect Services

Service	Freeze Starts	Freeze Ends	Last Order By
Inbound - new order requests	TBC	TBC	TBC
Inbound - changes and developments	TBC	TBC	TBC
Connectivity - excl. PXC	TBC	TBC	TBC
Connectivity - PXC Business	TBC	TBC	TBC
Connectivity - ITS	TBC	TBC	TBC
SIP - ports and new orders	TBC	TBC	TBC
SIP - small changes e.g. diverts/bars	See our opening hours
Simplified UC - ports	TBC	TBC	TBC
Simplified UC - change / new order requests	Via the Hosted UC portal /see our opening hours
M2M - new orders	See our opening hours
Openreach 24/7	Via our ordering portal
Openreach support with orders	See our opening hours

* Christmas Frost applies from 15th-18th December

UC Platforms

Service	Actions
NEC	Nimans will be making a last time purchase of stock based upon your requirements. If you wish to take advantage of this last time purchase, please submit your PO before 29^th November 24. Orders placed after this date will be accepted on a best endeavours basis, given NEC’s published End of New Delivery date (December 24) it’s unlikely we’ll be able to fulfil future requirements. End Of New Delivery: Stock purchased via this final stock delivery will be sold with a bought-out guarantee, meaning stock will be purchased on a non-return basis. Stocks ordered before 29^th November 24 will be delivered, where possible before the end of December 24
Mitel	See our opening hours

Service

Actions

NEC

Nimans will be making a last time purchase of stock based upon your requirements. If you wish to take advantage of this last time purchase, please submit your PO before 29^th November 24. Orders placed after this date will be accepted on a best endeavours basis, given NEC’s published End of New Delivery date (December 24) it’s unlikely we’ll be able to fulfil future requirements.

End Of New Delivery: Stock purchased via this final stock delivery will be sold with a bought-out guarantee, meaning stock will be purchased on a non-return basis.

Stocks ordered before 29^th November 24 will be delivered, where possible before the end of December 24

Mitel

See our opening hours

Mobile Orders

Supplier	Request type	Actions
O2 and Vodafone Mobile Requests	Porting freeze	See porting table below
	O2 and Vodafone new connections	24/7 via our Connect ordering portal, subject to our API to the network - for any ordering support please refer to our opening hours
	Change requests inc. bars and SIM swaps	24/7 via our Connect ordering portal. Remember to validate your SIM
	Top-up requests	email to connectcs@nimans.net and these will be picked up during Connect opening hours

EE Mobile Requests	Port Requests	See porting table below
		See porting table below
	New connection requests	See our opening hours
	Change requests including bars and SIM swaps

All Mobile	Disconnection requests	Place via our Portal and these will be picked up during Connect opening hours
	PAC Requests	Send to bars@nimans.co.uk &. Requests will be picked up during Connect opening hours
	Changes to bill limits for January bill period	For Xmas period only, send bill limit change requests that need to be in place for 01/01/25 to billingcs@nimans.net and send before 12 noon on the 23/12/24. Any sent after this time may not be in place for 01/01/24
	SIM card orders

Mobile - All Networks

PAC/STAC Closed (Date the PAC/STAC submitted)	PAC/STAC Locked (Date the PAC/STAC will be automatically locked)	Port Date (Earliest port date possible)
16/12/24	16/12/24	17/12/24
17/12/24	17/12/24	18/12/24
18/12/24	18/12/24	19/12/24
19/12/24	19/12/24	20/12/24
20/12/24	20/12/24	23/12/24
21/12/24	23/12/24	27/12/24
22/12/24	23/12/24	27/12/24
23/12/24	23/12/24	27/12/24
24/12/24 (NPD)	27/12/24	30/12/24
25/12/24 (NPD)	27/12/24	30/12/24
26/12/24 (NPD)	27/12/24	30/12/24
27/12/30	27/12/30	30/12/24
28/12/24	30/12/24	02/01/25
29/12/24	30/12/24	02/01/25
30/12/24	30/12/24	02/01/25
31/12/24 (NPD)	02/01/25	03/01/05
01/01/25 (NPD)	02/01/25	03/01/25
02/01/25	02/01/25	03/01/25
03/01/25	03/01/25	06/01/25

NPD - Non-porting days & bank holidays: 24th - 26th December & 31st December & 1st January

Please Note: for EE ports, please ensure your requests are with us 48 hours before the PAC/STAC dose date PACs closed after 6pm will fall to the next port date.