Return of goods Procedure
If you need to return any goods to Nimans please contact the returns dept on 0161 925 1984, or E-mail firstname.lastname@example.org, please ensure you have the following information when you call.
1, Your account number or post code
2, The reason for the return
3, The Invoice number the goods were supplied on
4, Please provide a contact name and telephone number
5, If the goods are faulty please provide complete and precise fault details
6, If the goods are to be replaced or repaired please ensure we have the correct return address. Please note all goods will be returned to the account address unless otherwise stated.
7, For Goods no longer required or Ordered in error, please contact your account manager for authorization. All items must be complete and unopened and all the seals must be intact, and must be returned within 30 days of Invoice
8, The RA Number will remain active for 30days
DOA periods vary with differing products please check our current catalogue or call the returns dept for specific information
Once you have contacted Nimans returns department and given the above information you will be issued with a Returns Authorisation Number. Please make sure this number is clearly displayed on the outer carton of the parcel and on your paperwork. Please note all warranty details can be found in our current trade catalogue.
"Goods may not be returned without a Returns Authorisation"