EPOS IMPACT 700 Series

Make every call count


Customer satisfaction on every call


Ensure customer satisfaction on every call with a headset that delivers rich, natural sound no matter the level of background noise. Three digital microphones built on EPOS BrainAdapt™ provide industry-leading voice pickup to let contact centre agents be heard. Carefully crafted to provide an unprecedented level of comfort and agent well-being, with a lightweight design and soft memory foam earpads engineered for all-day wear. Help agents stay productive and avoid fatigue.

The ergonomic call controller is conveniently placed just below the headset. Smart features that mute and unmute calls through intuitive gestures, help agents handle more calls with greater efficiency. Compatible with leading contact centre platforms and UC providers, the EPOS IMPACT 700 is an easy plug-and-play solution.

Key Benefits & Features

  • Industry-leading voice pickup for natural-sounding calls - exceptional call clarity with three beamforming mics powered by EPOS AI™ that suppress noise and transmit natural voice.
  • Stay comfortable throughout the day - lightweight headset for next level comfort with soft, leatherette earpads crafted for all-day wear to ensure agent well-being.
  • Ergonomic inline controller for frictionless calls - effortlessly answer calls, mute the mic, and change volume with an intuitive inline controller that’s always where needed.
  • Built for laser-sharp focus in busy work environmentsfocus on the customer with passive noise dampening, incoming speech clarity, and ActiveGard™ acoustic shock protection.
  • Backed by exclusive 3-year extended warranty - get peace of mind with a product that is engineered to withstand prolonged heavy use and truly built to last for years.

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Controller that’s always at hand
Just 25 cm from the headset, the inline controller never gets lost or fumbled.

Practical mute alert
LED on the tip of the mic flashes to notify the agent if they try to speak while muted.

Busylight for fewer interruptions 
360-degree busylight clearly signals to others when the agent is not to be disturbed.

Intuitive smart features
Initiate, end, and mute calls by moving the boom arm or taking the headset on/off.

Integrates perfectly with EPOS Manager
Analyse, manage, and update devices remotely with the free, secure tool.

ActiveGard™ for hearing safety 
ActiveGard™ technology prevents loud spikes and supports noise-at-work compliance. 

Sidetone encourages softer conversations
Audible voice feedback helps agents speak in a softer, more pleasant tone.

Multiple connection options
Includes a USB-C to USB-A adapter for flexible, future-proof ease of use.

Guaranteed compatibility
Optimised for Contact Centre platforms and certified for leading UC providers.

Compact and easy to transport
The slim headset folds flat to fit neatly in the compact storage pouch.


EPOS IMPACT 760T 60 Second Tech Talk

Join Nimans Marketing Director Steve McIntyre as he reviews the EPOS IMPACT 760T. Discover its industry-leading voice pick-up, exceptional comfort, and intuitive design that make it a top choice for enhancing contact centre performance.

Features

  • Rich sound no matter the level of background noise
  • Carefully crafted to provide an unprecedented level of comfort
  • Ergonomic call controller conveniently placed just below the headset
  • Smart features help agents handle more calls with greater efficiency

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Unleash potential with the new EPOS IMPACT headsets. The latest state-of-the-art open office headsets designed for office and contact centre professionals. Compare products and choose the model that’s right for your customers.

EPOS IMPACT 700 Series


Make every call count
Ensure customer satisfaction on every call with a headset that delivers rich, natural sound no matter the level of background noise.

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EPOS IMPACT 800 Series


Be the best in the New Open Office
The next generation headset for desk workers in the New Open Office. Increase efficiency by 40%* by improving reaction time whilst multi-tasking.

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EPOS IMPACT 1000 Series


Made for the New Open Office
Built on EPOS BrainAdapt technology to reduce brain fatigue with adaptive ANC and industry-leading voice pickup powered by EPOS AI.

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Works with the platforms your customers use

EPOS works with leading UC and software partners to ensure that their devices are fully compatible with the platforms and software solutions your customers use.
The EPOS IMPACT 700 Series is certified for Microsoft Teams and Zoom Contact Centre.

Want to know more?

For more information about the above products, please fill the adjacent form.

Alternatively, contact your Nimans account manager on:
0161 925 1980