Jabra Engage Series
Engineered to enhance
customer satisfaction.
Contact centre headsets designed to boost customer satisfaction
The Jabra Engage Series is designed to suit the needs of call centric workers who talk and listen to customers on the phone. Every Engage Series product is optimised to drive customer satisfaction by delivering great-sounding calls, even in noisy work environments.
Key Benefits & Features
- Industry-leading wireless performance and density
- Advanced noise-cancelling microphone for crystal-clear calls
- All-day talk time and integrated busylight
- Enhanced speakers with intelligent volume control
- Choice of wearing options to suit every workstyle
- Works with all leading Unified Communications and Contact Centre platforms - including Microsoft Teams and Zoom
The Jabra Engage Series of contact centre headsets is designed for all-day comfort and exceptional sound quality, with features such as customisable sound profiles, flexible connectivity options, and advanced noise-cancellation technology.
Noise costs. Jabra Engage saves.
Noisy call centres experience longer calls and less satisfied customers. One smart investment in Jabra Engage, solves both problems. Jabra has uncovered the hidden cost of background noise, both financial and on the key performance indicators of contact centres.
1dB of background noise = 1 second longer calls
Unnecessary interruptions lead to up to a 10% increase in the average call length and up to 10% drop in customer satisfaction scores.
Jabra Engage headsets suppress a whopping 80% more background noise than MS Teams Open Office Premium certification requires. The result is improved conversation quality, less interruptions, shorter calls and happier customers. Plus, by shaving up to 10% off the average call handling time, agents can take more calls than ever before, and that initial investment pays itself back in weeks.
To help you show off the benefit of a smart investment, and see how much money your customers can save per agent, per year, speak to your Nimans account manager or our Voice team.
Engage 50 II & Engage 40 - New levels of customer satisfaction
Professional headsets that work with innovative Engage+ software to improve the call experience as it happens. Performance-boosting live guidance notifies agents to adjust boom arm position¹, monitor background noise levels, and silence during calls, so every interaction is optimised².
The unique pressure-relieving, hearing-protecting, ultra-lightweight design keeps them comfortable, while the programmable control unit gives agents command of calls at the tip of their fingers. Freeing them to focus on their customers' needs.
¹ Only available with the Engage 50 II / ² Free software download required
Engage 55 SE - For your hybrid contact centre agents
If your customers have agents working all over the place, Jabra have the technology to help them make it work. With the right software and hardware combination, their agents can make anywhere their workspace for the day, and their supervisors can still confidently monitor and coach them. Built for better conversations, both at home and in the office, the Jabra Engage 55 SE is designed for hybrid workers who spend most of their day in calls or virtual meetings.
- Incredible wireless range
- USB adapter (no base)
- Passive Noise-Cancellation
- Goes beyond the highest DECT Security Level C
You can now get an up to 15% rebate across Jabra's full audio range with their Audio Rebate Programme.
Visit Jabra Promos for more information.
Jabra Engage 75 SE
Jabra Engage 75 SE is perfect for those who need maximum range and multiple device connections.
Jabra Engage 65 SE
An entirely new class of DECT wireless professional headsets engineered to boost customer satisfaction.
Jabra Engage 55 SE
Jabra Engage 55 SE is ideal for hybrid workers who spend most of their day on calls or virtual meetings.
Jabra Engage 50 II
Jabra Engage 50 II is a new generation of contact centre headset. Engage+ software gives insights in real-time.
Jabra Engage 45 SE
Professional, hands-free calls are here with the Jabra Engage 45 SE headset for deskphones.
Jabra Engage 40
Jabra Engage 40 offers new levels of customer satisfaction. Engage+ software gives insights in real-time.
7 reasons to upgrade to Engage and seriously level UP customer satisfaction. Yours and theirs.
Want to know more?
For more information about the above products, please fill the adjacent form.
Alternatively, contact your Nimans account manager on:
0161 925 1980