The 2027 Switch Off
The UK is moving to an all-fibre network in January 2027. Legacy copper-based services such as PSTN, ISDN, ADSL, and FTTC will be switched off and customers will need to transition to SoGEA or FTTP, with careful planning to ensure voice services and other business-critical connections continue to operate — especially those supporting vulnerable customers.
Reasons to act now
- Time is running out - copper and legacy services will switch off in January 2027, leaving customers without service. PSTN will revert to a basic temporary emergency service to ensure access to 999 for vulnerable customers. ISDN and ADSL will be switched off.
- Openreach are implementing three WLR price increases in 2026. This will equate to a 100% increase of November '25 prices by October '26.
- Don't let your competition upgrade your customers. Audit your customers' services and plan their migrations now before someone else does.
- Don't let the switch off become an emergency project. Later in the year engineer resource will be impacted, meaning delays and legacy services with faults will not be a priority.
Beat the Openreach price increases
An example of premium PSTN rental increases in 2026:
| Price before change | % increase | New price |
| £14.32 | 20% increase April '26 | £17.18 |
| £17.18 | 60% increase July '26 | £27.49 |
| £27.49 | 20% increase October '26 | £32.99 |
The above costs relate to the line rental only without any call charges, network call features or broadband connectivity.
In October:
PSTN + 80/20 FTTC broadband = £59
Not including calls, network call features and fault call out charges.
Switch now:
80/20 SoGEA + UC licence + call bundle = £28
Zen Fibre incentive - new connections*
- £15 Amazon voucher for Zen SoGEA & FTTP connection.
- Available for new connections as well as legacy WLR, ADSL and FTTC migrations from other suppliers.
- Incentive runs until 31st March 2026.
- Vouchers will be paid monthly for the previous month's qualifying connections.
- Talk to us about UC licences for calls.
- Ts & Cs apply* - see below.
Fibre incentive - existing Connect upgrades
- £10 Amazon voucher for any existing legacy WLR, ADSL or FTTC currently with Connect that is migrated to SoGEA or FTTP.
- Incentive runs until 31st March 2026.
- Vouchers will be paid monthly for the previous month's qualifying connections.
- Talk to us about UC licences for calls.
- Ts & Cs apply** - see below.
Important considerations
- When migrating and upgrading any lines that are being used for voice - you need to let us know which CLIs are to be retained. Where we have not been notified, these numbers will be lost during the migration process.
- Vulnerable customers (i.e. those with care lines) must be identified so any changes to their service are implemented without any loss of service. Also connections such as lift lines, fire and security alarms, CCTV, door entry etc need to be assessed for the best option.
- The default solution for lines to be be migrated to is SoGEA. If FTTP is available, connections will be converted to FTTP as SoGEA will not available at FTTP enabled exchanges.
Why switch to Nimans Connect?
- Our fibre portfolio with offers flexibility and multiple connectivity options.
- Connect supports resellers all the way with seamless connections and transitions. We can help with your audits, 'data washing' your customers data, support vulnerable customer connections and manage bulk orders.
- We can offer an extended UK coverage footprint through our suppliers' Altnet partnerships.
- We have a number of fast to deploy licence options to support customers' voice and UC requirements.
- Our self-serve Broadband portal allows resellers to check availability,
order new connections and manage live services.
*Incentive applies to Zen SoGEA and FTTP connections only, either as a new connection or migrated from another supplier. Incentive runs until 31/03/26. Orders need to be placed January - March and connected by 31/03/26. Upgrades and migrations from legacy connections e.g. WLR, ADSL and FTTC qualify, but not upgrades where the legacy connection is already with Nimans Connect. Current Nimans Connect legacy connections qualify for a £10 Amazon Voucher per connection. Please see below. Vouchers will be awarded for the total amount of qualifying connections at the beginning of the following month (i.e. January's connections awarded at the beginning of February). Vouchers are subject to availability. No cash alternative will be offered. Nimans Connect reserves the right to withdraw the incentive at any time.
^^^^**Incentive applies to upgrades and migrations from legacy connections already with Nimans Connect e.g. WLR, ADSL and FTTC . Applies to any of our fibre broadband solutions. Incentive runs until 31/03/26. Orders need to be placed January - March and connected by 31/03/26. New connections or migrations from other suppliers qualify for the £15 Amazon voucher incentive, above. Vouchers will be awarded for the total amount of qualifying connections at the beginning of the following month (i.e. January's connections awarded at the beginning of February). Vouchers are subject to availability. No cash alternative will be offered. Nimans Connect reserves the right to withdraw the incentive at any time.