The 2027 Switch Off
The UK is moving to an all-fibre network in January 2027. Legacy copper-based services such as PSTN, ISDN, ADSL, and FTTC will be switched off and customers will need to transition to SoGEA or FTTP, with careful planning to ensure voice services and other business-critical connections continue to operate — especially those supporting vulnerable customers.
Reasons to act now
- Time is running out - copper and legacy services will switch off in January 2027, leaving customers without service. PSTN will revert to a basic temporary emergency service to ensure access to 999 for vulnerable customers. ISDN and ADSL will be switched off.
- Openreach are implementing three WLR price increases in 2026. This will equate to a 100% increase of November '25 prices by October '26.
- Don't let your competition upgrade your customers. Audit your customers' services and plan their migrations now before someone else does.
- Don't let the switch off become an emergency project. Later in the year engineer resource will be impacted, meaning delays and legacy services with faults will not be a priority.
- Openreach has created a temporary migration window for moving connections to SoGEA in FTTP priority exchanges - find out more here
Beat the Openreach price increases
An example of premium PSTN rental increases in 2026:
| Price before change | % increase | New price |
| £14.32 | 20% increase April '26 | £17.18 |
| £17.18 | 60% increase July '26 | £27.49 |
| £27.49 | 20% increase October '26 | £32.99 |
The above costs relate to the line rental only without any call charges, network call features or broadband connectivity.
In October:
PSTN + 80/20 FTTC broadband = £59
Not including calls, network call features and fault call out charges.
Switch now:
80/20 SoGEA + UC licence + call bundle = £28
Up to 74% off SIP porting fees
From now until 31st December 2026, reduced porting charges are available on Voiceflex SIP, helping you migrate customers more cost effectively.
| Port Type | New Price until 31/12/26 | Saving |
| Single line manual | £3.45 | 68% |
| Single line automated | £3.45 | 61% |
| Multi line manual | £28.75 | 74% |
| Multi line automated | £28.75 | 68% |
Automated and Manual porting refers to how your order is processed. Automated orders are submitted directly through the Voiceflex portal, while Manual orders are placed by Nimans on your behalf.
Winter Freeze reminder
For orders planned for December, please ensure port requests are submitted in good time ahead of the festive freeze period. Official freeze dates will be communicated once released, typically in November.
This applies to all solutions where there may be period of a few weeks in December where our suppliers do not process new orders. This could severely impact pre switch-off orders, therefore please submit your new orders, migrations and ports well in advance of the planned Winter freeze.
FREE porting to Simplified UC
Until 31st December 2026, we’re waiving number porting charges when moving customers to Simplified UC.
The offer applies to the following port types:
- Geographic single number
- Geographic multi-line number
- ISDN DDI (up to 1 block of 10)
- ISDN DDI (11 or more)
Important considerations
- When migrating and upgrading any lines that are being used for voice - you need to let us know which CLIs are to be retained. Where we have not been notified, these numbers will be lost during the migration process.
- Vulnerable customers (i.e. those with care lines) must be identified so any changes to their service are implemented without any loss of service. Also connections such as lift lines, fire and security alarms, CCTV, door entry etc need to be assessed for the best option.
- The default solution for lines to be be migrated to is SoGEA. If FTTP is available, connections will be converted to FTTP as SoGEA will not available at FTTP enabled exchanges.
Why switch to Nimans Connect?
- Our fibre portfolio with offers flexibility and multiple connectivity options.
- Connect supports resellers all the way with seamless connections and transitions. We can help with your audits, 'data washing' your customers data, support vulnerable customer connections and manage bulk orders.
- We can offer an extended UK coverage footprint through our suppliers' Altnet partnerships.
- We have a number of fast to deploy licence options to support customers' voice and UC requirements.
- Our self-serve Broadband portal allows resellers to check availability,
order new connections and manage live services.