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Contact Centre Headsets
All-day comfort and crystal-clear customer conversations
Superior Customer Care
Industry-leading voice pickup, great comfort, and intuitive design for outstanding Customer Experience no matter the level of background noise. EPOS contact centre headsets are designed with the ultimate user experience in mind, providing exceptional comfort and crystal-clear sound quality to help agents stay focused and efficient throughout their workday. With a range of features such as noise-cancelling microphones, intuitive controls, and durable materials, they are built to withstand the demands of a busy contact centre environment.
Speak to your Nimans account manager or our Voice team for help choosing the right solution, arranging trial units and deal registration support.
Shop IMPACT Line
Crafted for Comfort
Carefully crafted to provide an unprecedented level of comfort and agent well-being, with a lightweight but robust design to withstand daily use and soft earpads engineered for all-day wear.
Customer Satisfaction
Ensure customer satisfaction on every call with a headset that delivers rich, natural sound no matter the level of background noise. With exceptional microphone clarity, speech-enhancing and noise-filtering technology.
Seamless Connectivity
Connect seamlessly across all your devices – with fully compatible solutions that deliver hassle-free UC deployment and management. Analyse, manage, and update devices remotely with EPOS Manager.
EPOS Contact Centre Headsets
Contact centre headsets designed to deliver exceptional comfort, clear communication and reliable performance in busy working environments.
IMPACT 5000 Series
DECT with super wideband
Experience the impact of a wireless DECT communication hub that delivers rich, natural sound and total flexibility to busy, modern workplaces. Empower your customers with headsets that boost productivity by creating focus.
IMPACT 5000 Go Series
DECT portable solution
Stay connected anywhere with the IMPACT 5000 Go DECT headset and foldable charge stand. Clear calls, one-port plug-and-play setup, and up to 135 m/442 ft. range - for flexible workstyles and seamless communication.
IMPACT 800 Series
Wired on-ear with ANC
The next generation headset for desk workers in the New Open Office. Improve efficiency whilst multi-tasking to maintain accuracy with EPOS BrainAdapt™, industry-leading voice pickup by EPOS AI™ and adaptive ANC.
IMPACT 700 Series
Wired on-ear with call control
Ensure customer satisfaction on every call with a headset that delivers rich, natural sound no matter the level of background noise. Three digital microphones built on EPOS BrainAdapt™ provide industry-leading voice pickup.
IMPACT 600 Series
Wired on-ear with easy disconnect
Benefit from outstanding audio in dynamic office spaces with the premium wired IMPACT 600 Series. Reliable, high-quality design with a headset crafted to perfection and easy call handling to boost productivity.
IMPACT 500 Series
Hybrid ANC Bluetooth headset
Designed for modern communication, IMPACT 500 delivers clarity and comfort all day. Certified for MS Teams Open Office, with a future software release that will add support for Teams over native Bluetooth® - for dongle free calls.
IMPACT 400 Series
Wired on-ear with with ANC
For hybrid workers who spend much of their day in calls and online meetings. Featuring hybrid ANC, a lightweight design and certified for MS Teams Open Office. Reliable performance and comfort in any environment.
IMPACT 200 Series
Wired on-ear with easy disconnect
Maintain energy and focus with clear communication between agent / listener and enjoy robust wired headsets with all-day comfort. In busy contact centers these headsets are both reliable and user-friendly.
IMPACT 100 Series
Lightweight wired headset with mic
The IMPACT 100 is an entry-level headset that delivers exceptional value for money. With smart features that enhance efficiency and an ultra-lightweight design, it is an ideal headset for talk-heavy professionals.
Want to know more?
For more information about the above products, please fill the adjacent form.
Alternatively, contact your Nimans account manager on:
0161 925 1980