Improve the customer and agent experience. Anytime, anywhere.
EPOS headsets are designed with the ultimate user experience in mind, providing exceptional comfort and crystal-clear sound quality to help agents stay focused and efficient throughout their workday. The EPOS IMPACT Line of wired, wireless and DECT headsets have been specifically designed for quality conscious contact centre and office professionals requiring outstanding sound performance. With a range of features such as noise-cancelling microphones, intuitive controls, and durable materials, they are built to withstand the demands of a busy contact centre environment.
Key Benefits & Features
- Deployment-friendly - compatible with all major Unified Communications platforms.
- Outstanding comfort - ultra-lightweight designs with comfortable acoustic foam ear pads.
- Hearing protection - equipped with EPOS Active Guard technology to safeguard against acoustic shock.
- Optimised speech transmission - features a bendable and pivoting boom arm for optimal microphone positioning and wearing flexibility.
- Robust design - constructed with lightweight, metal-reinforced headbands, designed for years of daily use.
Wired Contact Centre Headsets
IMPACT 600 Series
The EPOS IMPACT 600 Series are wired
premium headsets specifically designed for quality conscious contact centre and office professionals
requiring outstanding sound performance.
IMPACT 200 Series
The EPOS IMPACT 200 Series, a popular range of robust,
wired headsets, has proven to be a lasting favourite with contact centres, offices and Unified Communication professionals around the world – and for good reason.
IMPACT 100 Series
The EPOS IMPACT 100 Series headsets are specially designed as a deployment-friendly solution for
enterprises transitioning from traditional telephony systems to Unified Communications.
NEW IMPACT 1000 Series
In an open office, your brain works overtime. EPOS IMPACT 1000 is the first headset designed to meet the challenges of a call in the New Open Office. This headset for talk-centric professionals ensures that all sides of the meeting can stay focused for an impactful dialogue with a minimum of brain energy spend on listening and understanding the essentials. Built on EPOS BrainAdapt™ technology with adaptive ANC and industry-leading voice pickup powered by EPOS AI™.
Wireless Contact Centre Headsets
IMPACT 1000 Series
The EPOS IMPACT 1000 Series is designed for the New Open Office environment. Built on EPOS BrainAdapt™ technology to reduce brain fatigue with adaptive ANC and industry-leading voice pickup powered by EPOS AI™.
IMPACT DW Series
Premium wireless DECT solution for all-day clear communication and wireless freedom with the choice of different wearing styles. Dual connectivity plus easy magnetic docking and charging.
IMPACT D Series
The streamlined design of the EPOS IMPACT D wireless DECT headsets makes no compromises when it comes to premium sound. Ideal for hotdesking when agents need plug-and-play functionality at every workstation.