Clobba RT - Licence - 1 response group - volume - 26-50 licences

Product discontinued

Description

Technical specs

Downloads

Description

This simple, out-of-the-box wallboard and trend reporting for users of MS Teams and SfB puts you in complete control. Clobba RT's live call wallboards, historical dashboards, and supporting reports let you view and monitor agents and queues in real time. Customizable to show the stats you rely on for superb customer service.
  • Monitor call-handling times and agent activity to maximize employee productivity
  • View peaks and troughs in call-handling times to help with resource allocation and make sure you meet your KPIs
  • Monitor each call for at-a-glance understanding of agent and queue performance
  • Caller and callee details for easy call-backs

Technical specs

Tech Specs Placeholder

Downloads


This simple, out-of-the-box wallboard and trend reporting for users of MS Teams and SfB puts you in complete control. Clobba RT's live call wallboards, historical dashboards, and supporting reports let you view and monitor agents and queues in real time. Customizable to show the stats you rely on for superb customer service.
  • Monitor call-handling times and agent activity to maximize employee productivity
  • View peaks and troughs in call-handling times to help with resource allocation and make sure you meet your KPIs
  • Monitor each call for at-a-glance understanding of agent and queue performance
  • Caller and callee details for easy call-backs

MPN: CLOBBA RT 26-50

Stock Code: 69931

This simple, out-of-the-box wallboard and trend reporting for users of MS Teams and SfB puts you in complete control.
  • Monitor call-handling times and agent activity to maximize employee productivity
  • View peaks and troughs in call-handling times to help with resource allocation and make sure you meet your KPIs
  • Monitor each call for at-a-glance understanding of agent and queue performance
  • Caller and callee details for easy call-backs
Product discontinued
£20M total stock holding

£20M total stock holding

Dedicated account managers

Dedicated account managers

Expert advice

Expert advice

Next day delivery

Next day delivery

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