Clobba RT - Licence - 1 response group - volume - 101-150 licences
Clobba RT - Licence - 1 response group - volume - 101-150 licences
Code: 69934
Description
This simple, out-of-the-box wallboard and trend reporting for users of MS Teams and SfB puts you in complete control. Clobba RT's live call wallboards, historical dashboards, and supporting reports let you view and monitor agents and queues in real time. Customizable to show the stats you rely on for superb customer service.
- Monitor call-handling times and agent activity to maximize employee productivity
- View peaks and troughs in call-handling times to help with resource allocation and make sure you meet your KPIs
- Monitor each call for at-a-glance understanding of agent and queue performance
- Caller and callee details for easy call-backs
Technical specs
Tech Specs Placeholder
Downloads
This simple, out-of-the-box wallboard and trend reporting for users of MS Teams and SfB puts you in complete control. Clobba RT's live call wallboards, historical dashboards, and supporting reports let you view and monitor agents and queues in real time. Customizable to show the stats you rely on for superb customer service.
- Monitor call-handling times and agent activity to maximize employee productivity
- View peaks and troughs in call-handling times to help with resource allocation and make sure you meet your KPIs
- Monitor each call for at-a-glance understanding of agent and queue performance
- Caller and callee details for easy call-backs
MPN: CLOBBA RT 101-150
Stock Code: 69934
This simple, out-of-the-box wallboard and trend reporting for users of MS Teams and SfB puts you in complete control.
- Monitor call-handling times and agent activity to maximize employee productivity
- View peaks and troughs in call-handling times to help with resource allocation and make sure you meet your KPIs
- Monitor each call for at-a-glance understanding of agent and queue performance
- Caller and callee details for easy call-backs
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