Clobba RT - Licence - 1 response group - volume - 101-150 licences

Description
Technical specs
Downloads
Description
This simple, out-of-the-box wallboard and trend reporting for users of MS Teams and SfB puts you in complete control. Clobba RT's live call wallboards, historical dashboards, and supporting reports let you view and monitor agents and queues in real time. Customizable to show the stats you rely on for superb customer service.
  • Monitor call-handling times and agent activity to maximize employee productivity
  • View peaks and troughs in call-handling times to help with resource allocation and make sure you meet your KPIs
  • Monitor each call for at-a-glance understanding of agent and queue performance
  • Caller and callee details for easy call-backs
Technical specs
Tech Specs Placeholder
Downloads

This simple, out-of-the-box wallboard and trend reporting for users of MS Teams and SfB puts you in complete control. Clobba RT's live call wallboards, historical dashboards, and supporting reports let you view and monitor agents and queues in real time. Customizable to show the stats you rely on for superb customer service.
  • Monitor call-handling times and agent activity to maximize employee productivity
  • View peaks and troughs in call-handling times to help with resource allocation and make sure you meet your KPIs
  • Monitor each call for at-a-glance understanding of agent and queue performance
  • Caller and callee details for easy call-backs

MPN: CLOBBA RT 101-150

Stock Code: 69934

This simple, out-of-the-box wallboard and trend reporting for users of MS Teams and SfB puts you in complete control.
  • Monitor call-handling times and agent activity to maximize employee productivity
  • View peaks and troughs in call-handling times to help with resource allocation and make sure you meet your KPIs
  • Monitor each call for at-a-glance understanding of agent and queue performance
  • Caller and callee details for easy call-backs
£20M total stock holding

£20M total stock holding

Dedicated account managers

Dedicated account managers

Expert advice

Expert advice

Next day delivery

Next day delivery

Open an account with us

You'll need an account to see pricing or make a purchase with us. Sign up and save today!

Apply today